Frequently asked questions about...
... our data.
Our experienced research team uses various sources for data retrieval and for finding new relevant family offices: we analyze global investment news, we are in close contact with our network of family offices and investment professionals, we build sophisticated web crawling technologies and we investigate which family office is behind which deal.
Our family office lists include general email addresses, phone numbers, URLs, executive names and postal addresses. Our database does not contain “hidden” personal contact details, since that would violate European privacy laws (GDPR). In some cases, when personal contact details are provided by family offices or are publicly available, they might be included in our lists. Due to the short lines of communication at family offices, our clients have had very good experiences in using the contact details provided to get in touch with the investment managers.
Our lists only include publicly available data or data provided directly by family offices. Thereby, we don’t offer personal (GDPR relevant) data, but save you months of research of identifying the most important family offices.
“N.a.” means that the specific information is not available. In case we know that firm XY is a relevant family office, but we only know its address, phone number and that it for sure invests in real estate we will fill out every known detail. The rest of the fields will be filled with “n.a.”. If you want to know the exact coverage (e.g. how many entries come with executive names) please either look on the website or get in touch with us. We are happy to give you detailed coverage statistics
... our prices.
The prices of our family office lists (including VAT) are available on the respective product pages. Our lists are one-off purchases – not a subscription model as offered by many other family office data providers. Free updates are included nonetheless.
Yes, our customers receive free list updates for at least twelve months after their purchase.
Yes, we offer bulk discounts up to 25% in case you are interested in multiple lists. Simply get in touch with us via our live-chat, contact [at] familyofficehub.io or phone (the number is available on our “Contact” page) and tell us which lists are relevant for you. In addition, in return for a review or testimonial we can offer you a 10% refund.
... purchasing our lists.
Our family office databases are accessible as downloadable excel files. After your purchase, you will be directly able to download the respective family office database. To understand our purchase process, you can simply download some of our free list previews.
Simply go on the respective product page(s), add the desired product(s) to the cart (symbol on the right of the menu item “Database”) and proceed to checkout. Enter your details and select a payment method. After payment, you will be immediately able to download the purchased family office list(s). An invoice will be sent automatically via email. In case something goes wrong or you need assistance our customer support will be available via live-chat, email (contact [at] familyofficehub.io) or phone.
Yes, it is. We are in business since several years, we are a trusted partner of important family offices and global investment firms, we were already featured in major financial news publications. We are a German incorporated firm and you can also visit us at our office in Munich (please arrange a meeting beforehand). The founding team stands for the quality of our service with its name. Our website is SSL-secured and safe payment is possible via PayPal and credit card.
... updates of our family office lists.
Yes, we update our lists several times per year in order to offer up-to-date and top-notch information. The columns “Last Check”, “Last Update” and “Update Log” will tell you when the entry was checked the last time, when it was updated the last time and what changed during the last update (e.g. “New CEO”).
Usually, we update our lists 2-3 times per year. But we can’t guarantee a certain number of updates. For example, in 2019 we updated our European single family office database three times. In the beginning of 2019, our database only contained a litte more than 300 entries. Today, our list includes more than 550 European single family offices.
Download a free preview file of our database of European Single Family Offices
Through familyofficehub.io, we offer Europe’s most extensive single family office list. Single family offices are HNWI investment firms with a focus on various asset classes. Our list offers detailed information about the specific investment focus, exemplary investment and as much as possible contact details. In total, our list offers more than 20 columns with valuable information. Covered countries range from Switzerland and Germany to Sweden and the Benelux region. We steadily grow our database.
Any questions? Our top-notch support is there for you!
In case of any questions, feel free to get in touch with us. We are available via email, phone, live chat and even regular mail. We always try to find the best solution for our customers. We also offer tailored lists for your needs. We are looking forward to hearing from you.
Bildquelle: Dorian Mongel
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